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Frequently Asked Questions
How do your products winter? All of our products are made to withstand Canadian winters but if you want to extend the life of your piece consider covering it or bring it in doors. It is very important to drain your bird bath bowls and leave them tipped over to prevent water from pooling in them before the temperature drops. Water left in the bowl can cause pressure cracks. For best results consider bringing your bird bath in doors. It is also important to drain your fountain before the temperature drops in the fall. Once again pressure cracks can form in the bowls. An excellent option would be to purchase a fountain cover which is available at your local hardware store.
Do your products need to be sealed or treated? No, they do not need to be sealed or treated. Our products are painted for aesthetic purposes or to highlight details. All products can be painted, washed or stained to our customer’s specifications. To extend the life of painted pieces, cover or bring them in doors during the winter months.
Can your stained glass pieces be left during the winter months? Yes, all pieces that have stained glass can be left out during the winter months. To extend the life of these pieces, try to bring them in doors.
Can you modify the moulds? No, we cannot modify any mould.
Do you do custom work? It never hurts to ask! All custom work depends on what exactly the customer has in mind.
Where does your product come from? We make all of our pieces on site. We invite all customers to come by and watch us create each unique piece!
Where do you get the moulds? We make some of our own moulds and we also purchase moulds from various places.
Do you deliver/set up? Yes, we do deliver and set up your piece for a minimal fee.
Do you wholesale your product? Yes, we do wholesale. Just ask one of our employees for more information.
Do you repair pieces? Yes, we do repair pieces. The cost of repairs is assessed on a piece by piece basis.
Do you ship internationally? We are right now in the process of devising a cost affective way of shipping internationally. Please ask an employee for more details.. |
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Send mail to
2007@countrygardenconcrete.com
with questions or comments about this web site.
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